Privacy Policy
Last updated: November 8, 2026
This policy explains what personal information we collect on veralanska.com and how we use it. “We” means LEGAL_NAME, who operates the Vera Lanska brand. You can reach us at hello@veralanska.com.
What we collect
- When you buy the workbook. Checkout is handled by Creem (creem.io), which acts as our Merchant of Record. Creem collects your name, email, billing country and payment details to process the order. We receive your name, email, country and order details. We never see or store your full card number.
- When you write to us. We keep your email and the content of your message so we can reply.
- When you visit the site. Our hosting provider (Cloudflare) may log basic technical data such as IP address and browser type for security and performance. We don't use advertising cookies on this site.
How we use it
- to deliver the workbook and send your receipt and download link
- to answer your questions and handle refunds
- to send occasional emails about Vera's content and new products, if you agreed to receive them. Every email has an unsubscribe link.
- to meet legal and tax obligations
We don't sell your personal information.
Who we share it with
Only with services that help us run the store: Creem for payments and delivery, Cloudflare for hosting, and our email provider. Each of them processes data under its own privacy policy. Some of these providers may store data outside your country, including in the United States.
How long we keep it
We keep order records as long as required for tax and accounting purposes. You can ask us to delete other data at any time.
Your rights
Depending on where you live (for example, under the GDPR or California law), you can ask to see, correct, export or delete your personal data, or object to how we use it. Write to hello@veralanska.com and we'll respond within 30 days.
Children
This site and the workbook are intended for adults. We don't knowingly collect data from anyone under 18.
Changes
If we change this policy, we'll update the date at the top of this page.